Privacy Policy

Personal Data

Customers’ personal data is used, pursuant to Law 2472/97, exclusively for the execution and confirmation of their orders, the provision of personalized services and the extraction of statistical data. These data are not transmitted to third parties. The customer hereby gives his consent to the storage and processing of his personal data by granmel.com for the purposes of executing and proving his orders, providing personalized services and extracting statistical data. The customer has the right to access any information he has provided to us (right of access no. 12 of Law 2472/97) and at any time to object to the processing of data concerning him (right of objection no. 13 of Law 2472/97).

Personal Data Protection
granmel.com collects personal information from its visitors only when they voluntarily provide it. The purpose of this collection is to provide the services available online, which are as follows:

Sending Newsletter,
Purchasing products,
The ability to comment on published products

Any personal data you declare anywhere on the pages and services of the website are intended solely and exclusively for ensuring the operation of the corresponding service and may not be used by any third party, without complying with the provisions of Regulation 679/2016 EU and any other law in force or to be in force regarding the protection of personal data processing.

The granmel.com online store operates in accordance with applicable Greek and EU legislation and securely stores your personal data for as long as you are registered with a granmel.com service, which is deleted when you request it. The personal data you provide to granmel.com is used exclusively by it, for the purpose of supporting, promoting and executing the transactional relationship as well as informing the user, e.g. informative material, newsletter, etc.

The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their lawful request and in accordance with the applicable legal provisions. The user has, within the framework of the legislation on telecommunications privacy, the rights of information and objection.

User Rights
At any time you wish, you can exercise the fundamental “right to be forgotten”. On our website, you can, after logging into your account, delete your account along with your personal data. At the same time, you can edit and change your personal data. Use these features as you wish and always with caution and individual responsibility. The care of keeping your personal password is also your obligation, so please take special care to avoid unauthorized access to your data by third parties.

Safety
We make every effort to avoid incidents of interception or loss of personal data. We have the appropriate security standards and carry out the necessary preventive technical checks at regular intervals with interventions and upgrades – where necessary. In the exceptional event that a problem arises with your personal data in the future, our company’s data controller will notify you immediately so that you can take appropriate action to safeguard it and avoid adverse effects.

Cookies
Cookies are small text files containing pieces of information that are stored on your computer or device and that you send to us each time you visit. We use cookies to enable us to offer you personalized content and to measure the performance of granmel.com and extract statistics on the use of our services. Most browsers automatically accept cookies, but you can control your browser’s behavior through its settings. However, keep in mind that cookies are necessary for your account to function, although they are not necessary for every use of the site.